Shipping policy
BKNI Shipping Policy
Where We Ship
BKNI currently ships within the United States. Available shipping options depend on your delivery address and are displayed at checkout. We do not currently offer international shipping.
Order Processing
Orders are generally processed and handed to the shipping carrier within 1–2 business days.
Orders placed after 12:00 noon Eastern Time on Friday, during the weekend, or on a holiday begin processing the following business day.
Business days are Monday through Friday, excluding holidays.
Shipping Options & Costs
Customers select and pay for their preferred shipping option from those available at checkout. Shipping charges are displayed before you complete your purchase.
The selected shipping speed applies to carrier transit time and does not include our order-processing time. Choosing expedited shipping does not shorten processing time.
Delivery Estimates
Delivery timing depends on your selected shipping service, destination, and the carrier’s operating schedule.
Unless expressly identified as guaranteed for your selected service, delivery dates are estimates. Weekends, holidays, weather, and carrier delays may affect arrival times.
Tracking
When your order ships, we will send a shipping confirmation with tracking information. Please allow time for the carrier to scan your package and update its tracking.
Shipping Address
Please check your shipping address carefully before placing your order. If you notice an error, email info@bknis.com promptly. We will try to help, but changes may not be possible once the order has shipped.
Delayed, Missing, or Damaged Packages
If your package is significantly delayed, appears lost, is marked delivered but cannot be located, or arrives damaged, email info@bknis.com with your order number and details.
We will help investigate with the carrier and review an appropriate resolution. Nothing in this policy limits your rights under applicable law.
Return Shipping
For approved change-of-mind returns, customers arrange and pay for return shipping using their preferred carrier.
Please wait for return approval and shipping instructions before sending your item. Review our Return and Refund Policy for complete eligibility requirements and instructions.
For damaged, defective, or incorrect items, contact us so we can review the issue and arrange an appropriate resolution, including return-shipping arrangements where needed.
Contact Us
For shipping or order questions, email info@bknis.com.